Questions & Answers
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CONTACT INFORMATION
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
Shopping Information
Delivery charges for orders?
Standard Shipping In Side Chittagong City (1 KG max.) = 60 Tk
Express Shipping In Side Chittagong City (1 KG max.) = 100 Tk
Standard Shipping Out Side Chittagong (1 KG max.) = 100-150 Tk
Free Shipping (Chittagong) *Check our free shipping point.
How long will delivery take?
Standard Shipping In Side Chittagong City = Delivery in 1 – 3 working days
Express Shipping In Side Chittagong City = Same Day
Standard Shipping Out Side Chittagong = Delivery in 1 – 5 working days
What exactly happens after ordering?
After ordering we will process for home delivery to you throw Pathao/Redx/Delivery Expert/Paperfly.
Where can I view my sales receipt?
Log in your account and find orders in your profile. You will Get all order details.
How do I add a gift receipt to an order?
We don't have any gift receipt.
How long do I have to return an order?
If you find any problem with our product you can return to us, but you have to check infront of delivery man.
But the reason "change of mind" is not applicable after shipped any product.
Payment Information
How is the recipient reimbursed?
If you return any product infront of delivery man, that mean you do not need any payment; but if you sent any advance to us, after receive our product return you will get instantly you refund.
Can I be reimbursed through the original payment method?
Yes you will get your money back same payment method you sent to us.
Will I receive the same product that I see in the picture?
Yes you will get the same product you order. Before order please check all image, size, description, color and all. If you have any confusion with any
Will you restock items indicated as “out of stock?”
It depends on item, fashion and accessories we buy from china, so its difficult to restock all items. But the other items we buy from importer or wholesaler of our local market, if any item available by them, of course it will be restock again.
For more details, please call or sms us.
Orders and Returns
How long will delivery take?
It's take 1-5 days depend customer location of the country.
What exactly happens after ordering?
After ordering we will process for home delivery to you throw Pathao/Redx/Delivery Expert/Paperfly.
How long does the delivery take and how much does it cost?
It's take 1-5 days depend customer location of the country. Delivery charges depends on product type, weight and customer location. For more details, please check shipping page.
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